Get in Touch With Us

If you have a question about our reviews, spotted something that needs updating, or want to tell us how a casino not on GamStop actually treated you, this is the page to use. We read every message that comes in and reply from a real person, not an autoresponder.

How to Reach the Team

Email is the best route for anything related to our content — questions about a specific casino, a correction, or general feedback on the site. Send your message to [email protected] and we will aim to respond within two working days.

A few details help us route your message faster: which casino or page you are asking about, the date you're writing (useful if you are flagging something time-sensitive, such as a change to a welcome offer or wagering term), and whether you're after information or reporting a problem.

What We Can Help With

• Casino information and comparisons — questions about how a welcome bonus, wagering requirement or withdrawal limit works on any site featured in our Best Non GamStop Casinos 2026 guide.
• Corrections — if a bonus offer, licence detail or payment method we describe has changed since our last check, tell us and we will verify and update it.
• Content suggestions — topics you would like covered in more depth, whether that's KYC checks, RTP on a particular slot type, or how sports betting wallets work alongside a casino balance.
• Responsible gambling concerns — if you or someone you know is struggling with gambling, mention this in your message and we will point you towards GamCare and other UK support services.
• Partnership or editorial enquiries — if you represent a casino brand or an affiliate partner, introduce yourself and outline what you're proposing.

What This Site Does — and What It Doesn't

We publish research-based reviews and guides comparing casinos not on GamStop for UK readers, covering bonuses, wagering terms, payments, games and sports betting. We do not process deposits, withdrawals or account issues — those queries need to go directly to the casino's own support team, since only they hold your account details and transaction history.

If you are unsure whether a particular site accepts UK players, holds an overseas licence, or offers GBP accounts, our team can point you to the relevant section of our guides, but we cannot make account-specific checks on your behalf.

A Note on Editorial Independence

Some of the casinos we cover pay us commission when readers sign up through our links. This never decides how a site is ranked or reviewed — our ratings are based on researched factors such as licensing, payment options, game range and bonus terms, not on which brand pays the most. If you think an offer or claim on our site is inaccurate, we want to know, and we will check it against the operator's own terms before making any change.

Response Times and What to Expect

Most enquiries get a reply within two working days. During busier periods — for instance, around major sporting events when reader questions about accumulators or in-play betting spike — it may take a day or two longer. We will not send a placeholder reply just to hit a deadline; every response comes from someone who has actually read your message.

Thank you for taking the time to get in touch. Whether it's a quick question or a detailed correction, your input helps keep our guides accurate and useful for other readers doing the same research you are.